Blue Moon Elise Shipping Policies:
- Orders via our website traditionally ship within 48 hours of completed payment. If for some reason we cannot fulfill your order within that time, we will contact you to make alternate arrangements.
- Orders via our wholesale website traditionally ship within seven (7) days of completed payment. If for some reason we cannot fulfill your order within that time, we will contact you to make alternate arrangements.
- We use the Unites States Postal Service (USPS) for our shipping needs. Our website is linked directly to the USPS website to offer you the cheapest and most direct form of shipping possible. Shipping costs are based on the weight and size of products ordered, as well as the destination. All prices are determined by USPS, not Blue Moon Elise.
- If product arrives to you damaged, please contact us within three (3) days of receiving your shipment. We will do our best to get you a proper replacement.
- If you need to make a special request regarding your shipment, please call our store at 828-837-2727 for immediate assistance.