Wholesale Policies

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BMe Wholesale Policies

Product Minimums: All opening orders require a $250 minimum purchase before shipping. Every order thereafter needs only to meet a $100 minimum before shipping. Blue Moon Elise reserves the right to make product recommendations based on store mission, esthetics, and/or location; however, reseller is the final decision maker regarding any and all orders. Blue Moon Elise reserves the right to maintain a 7 day turnaround time on processing wholesale orders; unless otherwise approved by Blue Moon Wholesale Manager.

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Returns & Restocking Fee: We charge a 20% restocking fee for all Blue Moon Elise products returned for credit on account. Product must be in resalable condition. Prior authorization is required; please contact Customer Service for Return Authorization #. If any Blue Moon Elise product is damaged during the shipping, we will be happy to replace damaged product as long as claim is made within 3 days of receipt of shipment. If a customer is not satisfied with their Blue Moon Elise product due to damage of packaging or product and returns it to your store, we are happy to credit your account with no restocking fee — just give us a call.

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Payment Options: Orders can be prepaid with a check or credit/debit card. We accept Visa, MasterCard, American Express and Discover. All checks must include current address and phone number of purchaser.

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Shipping: All orders are shipped through the United States Postal Service via their Priority Mail Service. Shipping costs are based on weight and dimensions of package(s), along with the destination zip code. We are not responsible for any increase in shipping costs brought on by the USPS or their affiliates. To make sure that we keep our shipping costs as low as possible, we do not offer shipping through UPS or FedEx; unless shipping address is deemed Undeliverable by the USPS.

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Territory Limitations: The sale or distribution of Blue Moon Elise products outside the United States or to a third party other than an end-consumer is strictly prohibited unless specifically approved in writing by Blue Moon Elise. Blue Moon Elise reserves the right to cancel or limit the sale of its products to parties whose sales and distribution strategies are incompatible with those of Blue Moon Elise.

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Internet Retailer Requirements: Web sites must have a secure certificate by a recognizable and reputable company, and privacy and customer service policies compatible with those of Blue Moon Elise Inc.. Business ethics and environmental practices by the web retailer also need to be compatible with the Blue Moon Elise, Inc.’s practices and policies. Once approved, the web retailer must have a physical business address to receive products via USPS.

We require that accounts have a web address of their own and be selling the BMe products on that site (an individual URL, not a subdirectory of someone else’s URL such as an Amazon.com storefront). Additionally, you cannot sell product through any online auction site such as EBay.

Blue Moon Elise products should be represented as part of a category of like product, which makes up a portion of the offering sold online by the web retailer. Once approved, we will send necessary images free of charge in order to maintain a consistent presentation of our product line on the web. All Blue Moon Elise written material, including text from the website, our catalogs and other written documentation, may be used with the express written consent of the Blue Moon Elise, Inc. Once complete, the presentation of the Blue Moon Elise line on your site must clearly differentiate from BlueMoonElise.com and must not confuse a “reasonable consumer”.

Blue Moon Elise will review your site prior to setting up an account and reserves the right to refuse sales at its discretion. Blue Moon Elise will also review your site periodically to ensure ongoing compliance with this policy.